Privacy Policy

Effective Date: April 30, 2025

SERVICE ECONOMY APPLICATION INC. (“we”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your information when you use the FILIPAY USERS APP.

By using FiliPay, you consent to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

• Full name
• Phone number
• Email address
• Address
• Birthday

B. Device and Usage Information

• Mobile device type and OS version
• App usage data (such as transaction history and top-up activities)
• IP address and device identifiers (for security and analytics)

C. Location Information

• If you enable location services, we may collect and use your device’s location for location-based services such as mapping transportation routes.

2. How We Use Your Information

• Provide and maintain the FiliPay service
• Process top-ups and fare transactions using FiliPay Credits
• Improve app performance and user experience
• Send service updates, transaction alerts, and support responses
• Prevent fraudulent or unauthorized use
• Comply with legal obligations

3. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. You may request deletion of your account, subject to our data retention obligations.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service providers (e.g., cloud storage, analytics, customer support tools) under strict data protection agreements
• Law enforcement or government agencies if legally required
• Transport partners, if needed to process and verify fare transactions

5. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These include encrypted communications and secure server environments.

6. Your Privacy Rights

• Access, update, or delete your personal data
• Request data portability
• Withdraw consent for certain processing activities

To exercise these rights, contact us at info@seapps-inc.com.

7. Children’s Privacy

FiliPay is not intended for use by children under the age of 13. We do not knowingly collect data from children. If we learn that we have collected data from a child without parental consent, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you through the App or by email. Continued use of the App after updates means you agree to the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: info@seapps-inc.com
Phone: (+63) 919-078-9347